Rd 11's Terms & Conditions – Complete Guide

rd 11By using the rd 11 website and mobile application, you are deemed to have fully agreed to these Terms and Conditions. These Terms and Conditions rd 11 and constitutes a legally binding agreement between us and all users of the platform.

These Terms and Conditions are governed by and construed in accordance with the laws applicable in Bangladesh, and rd 11applies to all services, offers, promotions, and activities on the platform. If you disagree with any part of these terms, please refrain from using our platform.

rd 11's services are available only to individuals who are legally permitted to participate in online betting under the laws of their country or region. Users are solely responsible for verifying the applicable laws in their jurisdiction.

rd 11The following requirements must be met to open an account on -:

• Applicants must be at least 18 years of age. A national ID card or passport may be requested to verify age.
• Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date. Providing false information will be considered a violation of the terms.
• Your account password must be kept confidential. You are solely responsible for any activity that occurs if another person gains access to your account.
• Completing the KYC (Know Your Customer) verification process may be a prerequisite for making a withdrawal.

rd 11 The right to reject any registration application without providing a reason is reserved. Creating an account does not guarantee access to all services — certain features may require additional verification.

rd 11- currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following rules apply to all transactions:

• The minimum deposit amount is BDT 500, and the maximum limit is determined by the respective payment method.
• Withdrawals may only be made to a mobile banking account registered in your own name. Withdrawals to third-party accounts are not permitted.
• Withdrawals are typically processed within 15–30 minutes. Additional time may be required if further verification is needed.
• If suspicious activity is detected on any deposit or withdrawal, rd 11 may place the transaction on hold.
• Deposited funds cannot be withdrawn directly without being wagered — at least one bet must be placed first.

rd 11 runs a variety of bonus and promotional offers for its users. Each bonus offer is governed by its own terms, though the following general rules apply to all bonuses:

• The welcome bonus is available to new members only and can be claimed once with the first deposit.
• To withdraw bonus funds, a specified wagering requirement (typically 5x–10x) must be met.
• Claiming bonuses through multiple accounts, or sharing bonuses with others, is strictly prohibited.
• Bonus offers are time-limited — any bonus not used within the specified period will expire.
• rd 11 Bonus offers may be modified, suspended, or cancelled at any time without prior notice.
• Any misuse of bonuses or violation of bonus terms will result in the forfeiture of the bonus and any associated winnings.

rd 11Betting on -— the following rules must be strictly followed. These rules apply to all forms of betting, including Sports Betting and live betting:

• Once a bet has been confirmed, it cannot be cancelled. Please double-check all details before placing your bet.
• If a match or event is cancelled, the stake will be refunded to the account.
• For all matters relating to odds changes, rd 11's decision shall be final and binding.
• The right to void any bets placed incorrectly due to a technical error rd 11 reserves.
• Any account found to have placed bets using match fixing or insider information will be suspended immediately.
• The maximum amount that can be bet on a single event at one time is rd 11 determines, which may vary by market.

In live betting, odds change in real time. If a bet is rejected due to network delay, rd 11 not liable. In the event of a technical failure in the live betting system, rd 11 reserves the right to void any bet.

rd 11The following activities are strictly prohibited on -'s platform. Violations may result in account closure, balance forfeiture, and legal action where necessary:

• Creating or operating multiple accounts under the same individual.
• Abusing the bonus system — for example, creating an account solely to claim bonuses.
• Betting using match fixing, insider information, or any unlawful methods.
• Money laundering or illegal funds rd 11attempting to launder through.
• Using software, bots, or automated systems to place bets.
• Unauthorized access to another user's account or any attempt to hack into one.
• Opening an account on behalf of, or placing bets for, anyone under 18 years of age.

rd 11 We place the highest importance on the privacy of users' personal information. For details on how your data is collected, stored, and used, please refer to our Privacy Policy can be found on the page.

• All personal and financial information is kept secure using SSL encryption.
• User information is never sold or shared with third parties, though data may be disclosed to the relevant authorities if legally required.
• Enabling Two-Factor Authentication (2FA) is strongly recommended to keep your account secure.
• Any suspicious login or unusual account activity must be reported to support immediately.

rd 11 believes that betting is a form of entertainment, not addiction. We encourage all users to bet responsibly and offer the following tools to support that:

• Deposit limits: You can set your own daily, weekly, or monthly deposit limits.
• Betting limits: Set a maximum bet limit for any given period before you start playing.
• Cooling-Off Period: If you need a break, your account can be temporarily deactivated.
• Self-Exclusion: For an extended break, you have the option to close your account for anywhere from 6 months to permanently.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

For detailed information and support regarding betting addiction, visit our Responsible Gaming Visit the page.

rd 11 Any account may be suspended temporarily or closed permanently without prior notice for any of the following reasons:

• For any breach of these Terms and Conditions.
• If there is suspicion of fraud, forgery, or system manipulation.
• The account has had no activity for an extended period (more than 12 months).
• Upon instruction from a legal authority.

Users may request account closure at any time. If a balance remains at the time of the request, the option to withdraw funds will be provided.

rd 11 bears no liability for the following:

• If a bet is lost due to internet disconnection or a technical error.
• If account credentials are compromised due to the user's own negligence.
• If a transaction fails due to delays or errors on the part of a third-party payment system.
• If the service is temporarily unavailable during scheduled maintenance.

rd 11's total liability shall in no circumstances exceed the value of the transaction in question. For indirect or consequential losses, rd 11 not liable.

rd 11 The right to modify, amend, or update these Terms and Conditions at any time is reserved. When changes are made:

• Users will be notified of any significant changes in advance via their registered email address or in-app notifications.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions.
• The date of the most recent update will always be displayed at the top of this page.

We recommend visiting this page regularly to stay informed about any updates to the terms and conditions.

If you have any questions, complaints, or feedback regarding these Terms and Conditions, please reach out to our support team:

• Email: support@rd11.bet
• Support hours: 7 days a week, 24 hours a day
• Live Chat: Available within the platform

After a complaint is submitted, within 48 hours an initial response will be attempted. Complex matters may require additional time to resolve.